rummy star
rummy star
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This app is available for your device
rummy star
This app is available for your device
Contact
+91 0266753995
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy star?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to secure your login. This method replaces the need for a password or email login, allowing for seamless access.
Q2: What should I do if I am not getting OTP?
Before proceeding, ensure your internet connection is stable and strong. If you don't receive the OTP, wait for the allotted time and then reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your current active number. If your number has changed, please send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any further problems. Once updated, you can access the newly updated app.
Q1: What is the minimum withdrawal amount in the rummy star?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw earnings from gaming activities, and not the bonus amounts collected. This means you can withdraw earned rewards, but not the bonus funds received as incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are fully completed and submitted within this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may sometimes be delayed, requiring a wait of up to 24 hours. This delay can occur even after the initial process is completed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and are not available for withdrawal by anyone other than the player. Any winnings earned from playing games with the bonus can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry - the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their customer care centre for assistance.
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